SHL Talent Assessment Romania
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Test Selector

Account Manager

The Account Manager solution is an assessment used for job candidates applying to mid-level leadership positions that tend to manage the day-to-day operations and activities of client accounts. Sample tasks for these jobs include, but are not limited to: communicating with clients about project status, developing and maintaining project plans, coordinating internally with appropriate project personnel, and ensuring client expectations are being met. Potential job titles that use this solution are: Account Executive, Account Manager, and Senior Account Manager.

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Administrative Professional

The Administrative Professional solution is for entry to mid-level positions that involve routine clerical and administrative functions in addition to office management functions and customer service. Sample tasks for this job include, but are not limited to: arranging conference calls; drafting correspondence; scheduling meetings; greeting visitors; coordinating office activities. Potential job titles that use this solution are: Administrative Assistant, Secretary, Office Manager, Administrative Aide, and Administrative Associate.

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Agency Manager

The Agency Manager solution is for mid-level sales management positions that involve people management and sales responsibilities. Sample tasks for this job include, but are not limited to directing and coordinating financial activities of workers in a branch, office, or department of an establishment, such as branch bank, brokerage firm, risk and insurance department, or credit department. Potential job titles that use this solution are Agency Manager; Brokerage Manager.

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Bank Administrative Assistant

The Administrative Assistant solution is for entry-level clerical positions that interact with external or internal customers. Sample tasks for these jobs include, but are not limited to: answering telephones, managing files and records, sorting mail, greeting customers, and collaborating with co-workers on projects. Potential job titles that use this solution are: Receptionist and Administrative Assistant. There are multiple configurations of this solution available

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Bank cashier

Bank Cashier positions are integral to financial institutions as they conduct numerous banking transactions each day, as well as being the face of the bank to its customers. The Bank Cashier Solution contains scales that measure a person’s ability to handle money, prevent transactional errors, promote quality customer service, and generate sales or referrals appropriately.

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Bank Collections Agent

This solution is for entry-level collections positions in an inbound or outbound call center environment in a financial setting. Candidates answer multiple choice questions to measure achievement orientation, dependability, collector numerical skills, revenue recovery, customer focus, and persistence and planfulness. There are multiple configurations and versions of this solution available.

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Bank Operations Supervisor

The Bank Operations Supervisor solution is for job candidates applying to entry-level leadership positions who tend to supervise hourly employees. Sample tasks for these jobs include, but are not limited to: planning and preparing work schedules, assigning employees to specific duties; coaching employees on attendance, conduct, schedule adherence, and work tasks, developing employees' skills ; training subordinates; prioritizing multiple tasks and priorities; and making day-to-day decisions with minimal guidance from others. Potential job titles that use this solution are: Team Leader, First Line Supervisor, Processing Supervisor, Call Center Supervisor, and Customer Service Supervisor. There are multiple configurations and versions of this solution available.

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Behavioral Interviewing (U.S.)

The Behavioral Interviewing (U.S.) test measures a candidate’s knowledge of basic concepts utilized in behavioral interviewing, an approach based on the assumption that past behavior predicts future behavior. This test is designed for experienced managers and human resources professionals.

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Bilingual Reservation Agent (English&Spanish)

The Bilingual Reservation Agent solution is for customer centered entry-level positions within the hospitality industry. Sample tasks may include making, updating, or canceling hotel reservations made in English or Spanish; listening to customers speaking Spanish and entering information into a computer in English; providing information on the hotel and the services offered.

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Bookkeeping Fundamentals (U.S.)

The Bookkeeping Fundamentals (U.S.) test measures a candidate’s knowledge of bookkeeping tasks and functions. This test is designed for accounting clerks and others who handle bookkeeping tasks.

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Bookkeeping, Accounting, Auditing Clerk

The Bookkeeping, Accounting, and Auditing Clerk solution is for entry-level positions that involve entering numerical data into computer systems and maintaining financial records. Sample tasks for this job include, but are not limited to: entering financial data into computers; checking financial records for accuracy; perform routine computations on financial data. Potential job titles that use this solution are: Accounting Clerk, Bookkeeper, Accounting Associate, Auditing Clerk and Accounts Receivable Clerk.

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Branch Manager

This solution is for mid to upper-level financial institution managerial positions. Candidates answer a series of multiple choice questions to measure management potential, management judgment, leadership potential, team management, branch manager problem solving, business leadership, leadership motivation, interpersonal leadership, self leadership, and branch manager judgment. There are multiple configurations and versions of this solution available.

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